Cancellation

To cancel your order before shipment is without any costs. Let us know as soon as possible by sending an email to: info@spicyscarves.nl

Returns

If for any reason you are not satisfied with the ordered products, you may return your purchase within 14 days domestically ( 21 business days internationally ) starting from the day of delivery. If a product is custom made, you can’t return it.

Please send an email to info@spicyscarves.nl with subject ‘return’ and give your name, ordernumber and quantity of returned scarves. Fill in the return form which you can download on this page and include in the package.

The products can only be returned unworn and undamaged and in original package. Please notice that we will send back the scarves to you and we can not restitute the purchase amount including shipping costs once the scarves have been worn. Any return costs are on your own expense.

Exchanges

Rather change for another Spicy? Please send an email to info@spicyscarves.nl with subject ‘exchange’ and give your name, order number and newly chosen Spicy Scarves and send back within 14 days domestically ( 21 business days internationally ) starting from the day of delivery. Fill in the return form which you can download on this page and include in package.

The products can only be returned unworn and undamaged and in original package. Please notice that we will send back the scarves to you and we can not restitute the purchase amount once the scarves have been worn.

Please be aware that our scarves are customized in limited editions, so only upon our confirmation you are certain of the required scarf. If the package does not reach us safely we will not be able to complete the refund, so you may want to send it fully tracked for peace of mind to:

Spicy Scarves Return
Schagerlaan 103
1097 HP Amsterdam, Netherlands

Refund

Once your return arrives within the warehouse , we will credit your payment. Please provide all required bank details on the return form.
Please allow 10 business days for your refund to be processed. You will be notified by email once finalised.

Returnform

Download here your return form.